Customer Service Policy:
We are committed to providing you with exceptional service and supporting your success on your entrepreneurial journey. We understand the importance of delivering quality products and assisting you in achieving your goals. Our policies are designed to ensure transparency, fairness, and a positive experience with our products and services.
Supporting Your Success:
We are dedicated to helping you succeed, and we offer multiple avenues for individualized assistance through both live coaching sessions and online question submissions:
Drop-in Coaching Office Hours: Monthly drop-in coaching office hours are available for participants.
Weekly Q&A Submissions: Participants can submit questions and content for review through weekly Q&A submissions. These sessions provide direct access to specific, individualized advice to help participants succeed.
Copyright Agreement:
Participants are granted access to course materials solely for their personal use and are not licensed to used them for educational purposes.
Redistribution, reproduction, or sharing of course content, including videos and screenshots, is strictly prohibited.
Copyright Acknowledgement: Where required participants must complete the copyright acknowledgment for full access to proprietary information.
"Share with a Friend" Program: Participants may use the "share with a friend" link to invite others to enroll in the program or view course materials.
Access Period:
Access Period: Participants receive permanent/lifetime access to course materials, online lessons, and resources with no limits on viewing frequency.
Membership Renewal: At the conclusion of the 60-day coaching membership access, participants have the option to renew their membership to continue access. Failure to renew will result in automatic termination of access.
Participants who do not renew their live coaching membership and wish to re-enroll will be subject to the current renewal rates and will not retain any previously discounted pricing.
Return Policy:
Refund Conditions: Due to the digital nature of our products and their immediate distribution, we are unable to offer returns, refunds, or exchanges.
We are committed to delivering a quality product and doing our best to help you achieve your entrepreneurial goals.
If you have completed all prescribed activities in the course materials and are not successful, please contact us for additional support.
Results Disclaimer:
While we are dedicated to providing valuable resources and support to help you succeed in your entrepreneurial endeavors, it's important to understand that we cannot guarantee specific outcomes or results. Factors such as individual effort, market conditions, and external influences beyond our control play significant roles in the success of any business venture.
Limitation of Liability:
No Guarantees: We cannot make specific guarantees
or assurances regarding any monetary gains or level of success you will attain through our products and services.
External Influences: Every business is subject to various external factors such as economic fluctuations, regulatory changes, geopolitical events, and environmental shifts. We cannot accept responsibility for these external influences or their effects on your business operations.
Assumption of Responsibility: By using our products and services, you acknowledge and accept that you are solely responsible for making decisions for yourself, your business, and your finances. We are not responsible for any errors, omissions, or consequences resulting from your use of our products and services.
Indemnification:
You agree to indemnify and hold Brands by BrainChild and its affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our products and services, your violation of these terms and conditions, or your violation of any rights of another.
Legal Advice:
Our products and services are not intended to serve as legal or financial advice. It is recommended that you consult with qualified professionals for advice specific to your individual circumstances and business needs.
By using our products and services, you acknowledge and agree to these terms regarding results and limitations of liability.
For any questions or concerns regarding our policies or services, please reach out to us at:
Thank you for choosing Brands by Brainchild. We look forward to supporting you!
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